At OmSakthi Velvets, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, shipping/billing address.
  • Payment Information: Card details, UPI, or other payment methods (processed securely by third-party payment providers).
  • Order Details: Purchase history, product preferences, and transactions.
  • Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders.
  • Providing customer support and responding to inquiries.
  • Sending order updates, promotions, and newsletters (with your consent).
  • Improving our website, products, and services.
  • Preventing fraud and ensuring security.

3. Data Protection & Security

  • We use encryption and secure servers to protect your data.
  • Payment details are processed through trusted third-party gateways; we do not store card information.
  • We limit access to personal data only to authorized personnel.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Shipping Partners to deliver your orders.
  • Payment Providers for secure transactions.
  • Legal Authorities if required by law or to prevent fraud.

5. Cookies & Tracking Technologies

  • Our website uses cookies to enhance user experience, track analytics, and store preferences.
  • You can disable cookies through your browser settings, but some features may not work properly.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of promotional emails (unsubscribe link provided in emails).
  • Request details on how your data is used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions regarding this Privacy Policy, you can contact us at:
📧 omsakthivelvets@gmail,com
📞 +91 77081 88441

By using our website, you agree to this Privacy Policy.